Paid for something that ended up being unavailable?
We provide same-day refunds on orders placed.

We do our best to provide a variety of excellent pet products online and procure them for you in the fastest time possible. Sometimes, though, items become unavailable with our suppliers quicker than we hope.

If you’ve made a purchase for a product that is out of stock, we won’t hold you to it. You can expect that we will process an immediate refund to you on the item - No questions asked.