Most items listed on our website are indented directly from the latest available product shipments. Trust us - You won't get it fresher anywhere else!
We inspect all items to the best of our ability prior to packing them and sending them off on their way to you and your furry friend.
You have our assurance that we would never send you an item we wouldn't like to receive ourselves. That being said, while we're able to externally inspect a good percentage of products that pass through our hands, we do not tamper with items that come in sealed packaging. It would be impolite of us to peek, after all.
If you receive an item that you believe may have been tampered with, or is in less than ideal condition, it could have experienced some mishandling during the shipping process. Please get in touch with us and we will do what we can to make things right for you.